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Documentation & Tutorials

Knowledge Base

Step-by-step guides and documentation to help you configure, manage, and optimize your web hosting account.

CMS Setup
How to Install WordPress Using Softaculous in cPanel

Step-by-step guide to deploying WordPress in under 2 minutes using the Softaculous 1-click app installer.

Read Guide →
  1. Log in to your GOHOSTAR cPanel.
  2. Scroll to the Softaculous Apps Installer section.
  3. Click on WordPress and press Install Now.
  4. Choose your protocol (https://) and your domain.
  5. Define your admin username, secure password, and admin email.
  6. Click Install at the bottom.
Email Clients
Configuring Your Business Email in Outlook & Mobile

Complete IMAP/SMTP server connection settings, secure SSL ports, and authentication details.

Read Guide →
  • Incoming Server (IMAP): mail.yourdomain.com (Port 993, SSL)
  • Outgoing Server (SMTP): mail.yourdomain.com (Port 465 or 587, SSL/TLS)
  • Username: Your full email address (e.g. info@yourdomain.com)
  • Authentication: Required (Same as incoming)
DNS & Domains
Pointing Your Domain to GOHOSTAR Nameservers

Instructions on updating nameservers at third-party registrars like GoDaddy, Namecheap, and BigRock.

Read Guide →

Log in to your domain registrar and change the custom nameservers to:

  • ns1.gohostar.com
  • ns2.gohostar.com
File Management
Connecting via FileZilla FTP / SFTP Client

How to upload files securely to your public_html directory using FileZilla or WinSCP.

Read Guide →
  • Host: ftp.yourdomain.com or Server IP
  • Port: 21 (FTP with explicit TLS)
  • User: Your cPanel username
  • Root Directory: /public_html
Databases
Importing & Exporting Databases with phpMyAdmin

Step-by-step instructions on backing up MySQL tables and importing .sql dumps.

Read Guide →
  1. Open cPanel > Databases > phpMyAdmin.
  2. Select your database from the left navigation panel.
  3. Click the Import tab at the top.
  4. Browse for your .sql or .sql.gz file and click Import.
Troubleshooting
Fixing Mixed Content Warnings on HTTPS

Resolving insecure HTTP resource warnings after activating your Let's Encrypt certificate.

Read Guide →

Check for hardcoded http:// links in image sources, stylesheets, or scripts. In WordPress, use the Really Simple SSL plugin or update your Site URL under Settings > General to https://.